ghvc Support - How can we help ?


Here are answers to some frequently asked support questions. If you don't find the information you need, please raise a support ticket by contacting ghvc through the menu > contact form

It certainly is! Signing up to GateHouse Voucher Club is ‘forever free.’ Once you opt in, you can choose to receive offers direct to your inbox. (GDPR optional) ghvc. also has facebook and instagram page’s, where we post the latest content about new brands joining, new listings,  deals and vouchers.

We all know that despite our best efforts, sometimes things can go wrong. If you need help, then please email the support  team using the ghvc. contact form which can be found from the menu dropdown.   Our drive is to communicate the listing deals to you as effectively as we can, so that you can continue to discover brands, save money and enjoy the free offers available.

Be rest assured we treat the data we receive as if it’s our own. GHVC does not ever pass on your data to spammers and neither would we ever sell your data. Our sole purpose for asking for your contact details, is so we can effectively communicate completed orders to you and your merchant. We also notify you of current and future deals to you as effectively as we can. We don’t want you to ever miss out, so it is important to us that we can try and help you save money and enjoy the offers wherever possible. You can ‘opt’ out and unsubscribe from our e-newsletter at any point.  We are also registered with all the gdpr safe authorities as a limited company. You can also read our privacy policy here  and our gdpr policy here

If you have opted in (GDPR) for the ghvc. free newsletter – then you will receive between 2 – 4 emails per month, depending on the number of deals we can source and put together for you. Our company does not take any commissions for your clicks, so we only put together genuinely great deals for you.  Time to time if something important comes up we will also get in touch however we do not have a policy to spam.

We want to hear about your feedback, good or bad; so we can know how we are doing and find ways to constantly improve. On each deal page you have the option of leaving a written review for each listing merchant, as well as grade your experience with a star rating.  You can also use many of the social media links to share information from our site.  If you wish to let us know your experience directly, then please contact us using the menu > contact form. 

Here's how to list your business with us

If you can't find the answer you are after please contact us and we will be happy to help. There will soon be videos to follow of how you can join ghvc.

Joining ghvc. is very straight forward.  First have a look through at similar business’s to yours.  See the different ways in which they are marketing their company.  Then, have a look at our 3 pricing plans

There are huge benefits of the paid plans – the premium and the investment+  You can then select the plan you wish and fill out the information required.

 

ghvc is all about giving business multiples of value.  Our goal is to try and get to 10x the value v the cost.  So our free plan enables business to list with a number of options.  Following that our premium and investment+ plans have costings here.  

Payments are collected using state of the art encryption software.  We use the worlds largest and probably the safest internet payment provider – stripe to handle our subscriptions.  Once you have completed your plan information, you will be asked to checkout using stripe and safely pay your monthly subscription using your debit or credit card.

If you click your profile avatar, there will be a number of options available to you.  Once you select dashboard, you will find a powerful ghvc sales tool, showing you everything you need to know about your account.  Here you can see audience data, notifications, billing, favourites and so forth.

We believe one of the most poweful investments we have made on this platform is to put the business listing merchant fully in control.  With your login – you are ale to fully revisit your listing at any time and make the relevant changes you want, at a time which suits you.  We are very proud of being able to provide you with this fully customisable facility to our platorm.

As leading brand marketeers ourselves, we recognise the importance of regular fresh marketing campaigns.  Whether you are a seasonal business or are launching a new product line, using your author login, enables you to be fully in control and make changes to your voucher offering at any time. All you have to do is log in and you are good to go